RWC Northern Corridor Moreton Bay Last Updated: 12 July 2026
Our Commitment to Privacy
RWC Northern Corridor Moreton Bay (“we”, “us”, “our”) is committed to protecting the privacy and personal information of our clients, customers, tenants, property owners, buyers, sellers, contractors and other individuals we interact with.
We handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and other applicable privacy obligations.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information in connection with our commercial real estate services.
Our services include:
Commercial property sales
Commercial leasing
Property management
Landlord and tenant services
Maintenance and facilities coordination
Property-related advisory services
Identity verification and compliance services.
What Personal Information We Collect
The personal information we collect depends on our relationship with you and the services we provide.
This may include:
Personal Details
Full name
Date of birth
Residential, postal and business address
Email address and telephone number
Identification Information
Driver licence details
Passport details
Medicare details or other approved identification documents
Identity verification information
Facial images or videos used for electronic identity verification.
Business and Transaction Information
Company, trust and ownership details
Beneficial ownership information
Financial information where required
Property ownership details
Lease and tenancy information
Transaction information relating to property sales, leasing and management.
Other Information
Communications between you and us
Information provided through enquiries, applications, agreements or correspondence
Any other information you choose to provide.
We only collect information that is reasonably necessary to provide our services, comply with legal obligations and operate our business.
How We Collect Personal Information
We may collect personal information:
Directly from you
Through property enquiries, agreements and applications
During property transactions
Through electronic identity verification processes
From authorised representatives acting on your behalf
From publicly available sources
From third-party service providers where permitted by law.
Why We Collect and Use Personal Information
We collect, use and disclose personal information to:
Provide commercial real estate services
Manage property sales, leasing and management activities
Communicate with clients, tenants, buyers, sellers and stakeholders
Prepare agreements, contracts and property documentation
Manage maintenance and facilities services
Verify identity and complete compliance requirements
Meet our obligations under Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) legislation
Prevent fraud, identity theft and unlawful activity
Maintain secure business operations
Improve our services and client experience.
Identity Verification and AML/CTF Compliance
As part of our legal obligations, we may be required to verify the identity of certain individuals and businesses.
Identity verification may involve:
Collecting approved identification documents
Electronic identity verification
Government document verification processes
Facial verification or liveness checks.
We may use accredited identity verification providers, including APLYiD Pty Ltd (ABN 36 632 866 794) and authorised service providers.
Where required and with your consent, your identification details may be securely checked against records held by authorised government agencies and document issuers.
These organisations provide a verification result only. We do not receive copies of government records.
Sensitive and Biometric Information
During identity verification, we may collect sensitive information, including biometric information such as:
Facial images
Short liveness videos
Other biometric information required to confirm identity.
We only collect and use biometric information:
With your consent
For identity verification purposes
To meet compliance obligations
To reduce the risk of fraud and identity theft.
We handle sensitive information in accordance with the requirements of the Privacy Act.
Disclosure of Personal Information
We may disclose personal information to:
Employees and authorised representatives who require access to provide our services
Property owners, landlords, tenants, buyers, sellers and authorised representatives where necessary
Identity verification providers
Government agencies and regulators where required by law
Contractors and service providers engaged to undertake maintenance and facilities services
Technology providers and software platforms supporting our operations
Lawyers, accountants, auditors and professional advisers
Courts, tribunals and law enforcement agencies where authorised or required.
We do not sell your personal information.
Overseas Storage and Processing
Some of our technology providers and service partners may store or process information outside Australia.
Where this occurs, we take reasonable steps to ensure appropriate protections are in place and that your information is handled in accordance with Australian privacy requirements.
How We Protect Your Information
We take reasonable steps to protect personal information from:
Misuse
Loss
Unauthorised access
Modification
Disclosure.
Our security measures include:
Secure business systems
Access controls and authentication
Secure electronic storage
Staff privacy procedures
Secure disposal of information when no longer required.
We retain information only for as long as necessary for business purposes or as required by law.
Access and Correction of Personal Information
You have the right to request access to personal information we hold about you.
You may also request correction if information is inaccurate, incomplete or outdated.
To request access or correction, please contact our Privacy Officer.
We will respond within a reasonable timeframe and in accordance with applicable privacy laws.
Marketing Communications
We may use your contact information to provide information about:
Commercial property opportunities
Market updates
Property management services
Leasing opportunities
Maintenance and facilities services
Industry news and events.
You may opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.
Privacy Complaints
If you believe we have not handled your personal information appropriately, please contact our Privacy Officer.
We will:
Acknowledge your complaint
Investigate the matter
Provide a response within a reasonable timeframe.
If you are not satisfied with our response, you may contact the:
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal obligations or regulatory requirements.
The latest version will always be available on our website.